Privacy Policy

Ramage Septic & Plumbing
Effective Date: October 8, 2026

At Ramage Septic & Plumbing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you visit our website, contact our company, request services, or communicate with us by phone, email, or text message.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you contact us, complete a website form, request an estimate, schedule service, or otherwise communicate with our company.

This information may include:

  • Full name

  • Phone number and mobile phone number

  • Email address

  • Residential or business address

  • Service location

  • Information about your plumbing, septic, irrigation, or water system needs

  • Appointment and service history

  • Communications and customer service inquiries

  • Information voluntarily provided through website forms, phone calls, emails, or text messages

Our website may also collect certain technical information, including IP addresses, browser types, device information, and website usage data through cookies or analytics tools.

2. How We Use Your Information

We may use the information collected to:

  • Respond to questions and service inquiries

  • Provide estimates and schedule appointments

  • Deliver plumbing, septic, irrigation, water system, and related services

  • Send appointment confirmations, reminders, and service updates

  • Communicate about ongoing or completed service requests

  • Provide customer support

  • Send billing or payment-related communications

  • Improve our website, services, and customer experience

  • Send promotional communications when you have provided the required consent

  • Comply with applicable legal obligations

3. Text Messaging and SMS Consent

Ramage Septic & Plumbing may communicate with customers through SMS/text messaging when the customer has provided the appropriate consent.

Text messages may include appointment confirmations, scheduling updates, service reminders, technician arrival notifications, customer support responses, and promotional messages when separately authorized.

SMS consent is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, purchase, or exchange SMS opt-in consent information.

You may withdraw your consent to receive text messages at any time by replying STOP to a message from us. For assistance, reply HELP or contact us at 321-225-8908.

Message and data rates may apply.

4. Information Sharing and Disclosure

We do not sell your personal information.

We may share certain personal information with trusted service providers when reasonably necessary to operate our business, maintain our website, process authorized transactions, communicate with customers, or deliver requested services.

These providers are expected to use information only for authorized business purposes and to protect its confidentiality.

We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights.

Mobile information and SMS opt-in consent data are excluded from sharing with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Data Protection

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable laws and legitimate business recordkeeping requirements.

You may also opt out of promotional email communications using the unsubscribe instructions provided or withdraw SMS consent by replying STOP.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those independent websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

10. Changes to This Privacy Policy

Ramage Septic & Plumbing may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations.

Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Ramage Septic & Plumbing
2898 Harry T. Moore Ave.
Mims, FL 32754

Phone: 321-225-8908
Email: office@ramageseptic.com
Website: www.ramageservices.com